Refund Policy

Refunds

Tuition fees

Note that the “census date” for your course can be found at: https://afu.ae/academic-calendar

Al Falah University Refund Policy

Al Falah University will honour the Al Falah University Refund Policy outlined below (as it may be amended from time to time by Al Falah University) in respect of tuition fees, and refund tuition fees as and when required by that policy.

Reason for Refund	Date Refund Request Received	Refund
Offer of a place is withdrawn or Al Falah University is unable to provide the program offered or terminates the course	Not applicable	Full refund of tuition fees paid Additionally, if a visa is applied for and obtained, the cautionary deposit is refunded after deducting all dues/fines/penalties if any, and successful cancellation of student visa.
Visa refusal due to fraud	Not applicable	No refund
Visa Refusal (other than due to fraud)	Not applicable	100% of tuition fees are refundable, less an administrative fee of AED 700.
Where: (a) the student is required to leave either Al Falah University or Dubai; or (b) Al Falah University refuses to provide, or continue providing, the student’s Al Falah course, due to a breach of visa conditions, submitting false or misleading information under the student’s application for admission or expulsion under Al Falah University's Student Integrity Regulations	Not applicable	• No refund of the current trimester's tuition fees. (or incoming trimester's tuition fees if the event that is the “Reason for Refund” occurs prior to the start of trimester). • All other tuition fees for future trimesters are refundable.
Student who accepts an offer and defers commencement to a future trimester, and then withdraws	Not applicable	The Student will be treated as per row 6 of this table in respect of their withdrawal, subject to the following, To identify the applicable withdrawal date under row 6, Al Falah University will consider the timing of both the deferral and the withdrawal. Al Falah University will consider the date that withdrawal occurs under the subsequent trimester. as being the later date of: a. the actual date of withdrawal; and b. the equivalent timing of the deferral relative to the subsequent trimester, as if that date of deferral were instead a date of withdrawal in that subsequent trimester. [Examples : • if a student defers one week prior to the start of the January Trimester, and then withdraws 11 weeks prior to the start of the May Trimester, Al Falah University may treat the Student as having withdrawn one week prior to the start of the May Trimester • if a student defers 10 weeks prior to the start of the January Trimester, and then withdraws one week prior to the start of the May Trimester, then the student will be treated as having withdrawn one week prior to the start of the May Trimester • if a student defers on or after the start of January trimester and prior to end of Census Date, and then withdraws 10 weeks prior to the start of the May trimester, then the student will be treated as having withdrawn “on or after the start of the trimester but prior to the end of the Census Date” of the May trimester. ]
Withdrawal by the Student after accepting an offer (except where row 2, 3 or 4 applies)	More than 10 weeks prior to start of trimester	Student forfeits the lesser of: (a) 10% of the incoming trimester’s tuition fees; and (b) AED 1250 All other tuition fees for that trimester and future trimesters are refundable. Additionally, if a visa is applied for and obtained, the cautionary deposit is refunded after deducting all dues/fines/penalties if any, and successful cancellation of student visa.
	Less than 10 weeks prior to start of the trimester, but prior to the start of the trimester	Student forfeits 30% of the incoming trimester’s tuition fees. All other tuition fees for that trimester and future trimesters are refundable. Additionally, if a visa is applied for and obtained, the cautionary deposit is refunded after deducting all dues/fines/penalties if any, and successful cancellation of student visa.
	On or after the start of the trimester but prior to the end of the Census Date	Student forfeits 70% of the current trimester’s tuition fees. All other tuition fees for that trimester and future trimesters are refundable. Additionally, if a visa is applied for and obtained, the cautionary deposit is refunded after deducting all dues/fines/penalties if any, and successful cancellation of student visa.
	After the Census Date, or after the end of the fourth week of the teaching period where the Census Date is earlier than the end of the fourth week	Student forfeits 100% of the current trimester’s tuition fees. All tuition fees for future trimesters are refundable. Additionally, if a visa is applied for and obtained, the cautionary deposit is refunded after deducting all dues/fines/penalties if any, and successful cancellation of student visa.